Privacy Policy

Mangi Greens ("we", "us", "our") is the trading name of MANGI LAL GREENS (OPC) PRIVATE LIMITED, operating a nursery and online store from Pokaran, District Jaisalmer, Rajasthan, and shipping live plants, seeds, pots, planters, tools and fertilisers across the country. This Privacy Policy explains what information we collect when you browse or buy from us, how we use it, and the choices you have. By using our website or placing an order, you agree to the practices described below.

1. Information We Collect

To process orders, provide support and keep the site running smoothly, we collect the following categories of information:

• Contact details — your name, mobile number and email address.
• Delivery information — your shipping and billing address, including your PIN code.
• Payment information — payments are processed entirely by our third-party payment gateway partners. We never see or store your full card, UPI or net-banking credentials on our own servers; we only receive a confirmation that a payment succeeded or failed.
• Technical information — your IP address and basic device or browser information, collected automatically for security and to keep the site working correctly across devices.
• Order history — what you have ordered, when, and the status of each order.
• Communication preferences — whether you've opted in to newsletters or promotional messages, and any preferences you've told our support team about.

2. How We Use Your Information

We use the information above only for purposes connected to running our store and serving you well, including to:

• Process, pack and deliver your orders.
• Provide customer support and respond to your questions.
• Send order confirmations, shipping updates and delivery notifications.
• Improve our website, product range and the overall shopping experience.
• Detect and prevent fraud, abuse or unauthorised use of our systems.
• Meet our legal and regulatory obligations under Indian law.
• Send you promotional offers or plant-care tips, but only if you have opted in to receive them.

3. Cookies

Our website uses cookies and similar technologies to remember items in your cart, keep you signed in where applicable, understand how visitors use the site through basic analytics, and protect the site against fraud and abuse. You can control or disable cookies through your browser settings, though some parts of the site may not work as intended if you do.

4. How We Share Your Information

We do not sell your personal information to anyone. We share it only where necessary to run our business, and only with:

• Delivery partners — so your order can reach you.
• Payment gateways — so your payment can be processed securely.
• Technology providers — such as our hosting and email service providers, who help us operate the website.
• Government or law-enforcement authorities — only when legally required to do so.

5. Your Rights

You can ask us to share the personal information we hold about you, correct anything that's inaccurate, or delete your data where we are not required to retain it for legal or accounting reasons. You can also opt out of marketing communications at any time — every promotional email includes an unsubscribe link, and you're welcome to message us directly as well.

6. Children's Privacy

Our store is intended for use by adults. If you are under 18, please use our website and place orders only with the involvement and supervision of a parent or guardian.

7. Changes to This Policy

We may update this Privacy Policy from time to time as our business, technology or legal obligations change. The "last updated" date at the top of this page always reflects the most current version, so please check back periodically.

8. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please reach out to us at info@mangigreens.in or . You can also use our Contact page, which reaches the same team.